Privacy policy
Teng Tools AB (TengTools or “we”), and all companies that belong to the B&B PPE & Utilities Group, process personal data about persons who visit and use our digital platforms and services.
TengTools protects personal privacy and strives for a high level of protection in all processing of personal data. All handling of personal data within TengTools are in accordance with applicable law. This Privacy Policy describes how we treat your personal data and applies to all B&B PPE & Utilities websites, mobile apps and platforms in social media (hereinafter "Digital Channels").
This Privacy Policy explains how we process your personal data when you visit or use our Digital Channels. Where consent is the basis for processing (for example, certain cookies or marketing communications), we will ask for your explicit agreement separately, as described below.
What is personal data?
Personal data is all information that can be linked directly or indirectly to a living physical person. This means that data such as, for example, name and contact details constitute personal data.
What kind of personal data do we collect and how is the data used?
When you visit/use or communicate with us through our Digital Channels, we may collect information about you such as your name, mailing address, email address, mobile number and geographical location. If you sign up for newsletters, participate in competitions or the like, any additional personal data you choose to submit to us may also be processed.
The personal data is collected (i) in order for us to communicate with you, (ii) to manage marketing activities, and (iii) to maintain, develop and improve our Digital Channels and the platforms on which they are provided.
Legal basis for processing (EEA/UK customers)
Where the EU GDPR or UK GDPR applies to you, we rely on the following legal bases for each processing purpose:
| Processing Purpose | Legal Basis | Details |
|---|---|---|
| Communicating with you, handling enquiries and orders | Performance of a contract, or legitimate interest where no contract is in place | We need your data to fulfil an order or respond to your enquiry |
| Marketing communications (newsletters, competitions, promotions) | Consent | You may withdraw consent at any time via the unsubscribe link in any marketing email or by contacting hello@tengtools.com |
| Maintaining, developing and improving our Digital Channels | Legitimate interest | Balanced against your rights; you may object at any time (see "Your rights" below) |
| Necessary cookies (security, navigation, core site function) | Legitimate interest | These cannot be disabled as they are required for the site to work |
| Statistics, marketing and preference cookies | Consent | Collected only if you opt in via our cookie banner; see "Cookies" below |
| Sharing data with service providers and partners (e.g. marketing, analytics, IT services) | Follows the legal basis of the underlying purpose | Not an independent basis — inherits from why the data was originally collected |
| Disclosure to authorities (e.g. police), where legally required | Legal obligation | Only when required by law or a decision by a competent authority |
Where we rely on legitimate interest, we have assessed that our interest in the processing does not override your rights and freedoms. You have the right to object to processing based on legitimate interest at any time — see "Your rights" below.
Cookies
Our Digital Channels use cookies to enhance your experience, analyze traffic, and personalize content. Cookies fall into the following categories:
- Necessary — essential for the website to function, including security, page navigation and access to secure areas. These cannot be disabled.
- Statistics — help us understand how visitors interact with the website so we can improve performance and user experience. Anonymous/aggregated data.
- Marketing — track your activity across websites to deliver personalized ads and relevant content, and to measure the effectiveness of our marketing campaigns.
- Preferences — remember your choices, such as language preferences or login details, to provide a more personalized experience.
Only necessary cookies are active by default. Statistics, marketing and preferences cookies are only set with your consent, given via the cookie banner when you first visit our site. You can view, change or withdraw your consent at any time by revisiting the cookie settings menu, available via [link/icon] on our website.
We may share information about your use of our site with partners, including Google, for advertising and analytics purposes. Where such partners process data outside the EEA/UK, we take steps to ensure it receives an adequate level of protection, as required by applicable data protection law. For more information on how Google handles data, see Google's Business Data Responsibility page.
The protection of personal data
We maintain a high level of security for your personal data and have for this purpose taken appropriate technical and organisational security measures to protect your personal data from unauthorised access, modification, dispersion or destruction.
How long we keep your data
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, accounting and tax records). Marketing data is retained until you withdraw consent or unsubscribe. If you have questions about a specific retention period, contact us at hello@tengtools.com.
Restrictions of disclosure of personal data
We may hire external partners to perform tasks on our behalf, such as help with marketing, data analysis, and to provide services. The execution of these tasks may mean that our partners, both within the EU/EEA and outside the EU/EEA, have access to your personal data. Companies that handle personal data on our behalf are always required to ensure a high level of protection of personal data, and where data is transferred outside the EEA/UK, we take steps to ensure it receives an adequate level of protection, as required by applicable data protection law.
We may also disclose personal data to third parties, such as the police or other authorities, in the case of a criminal investigation or if we are otherwise required to provide such information according to law or decisions by proper authority.
We will not to any extent sell, or otherwise disclose your personal data, other than herein described.
External links
This Privacy Policy applies to personal data that is processed within our Digital Channels. Our Digital Channels may sometimes contain links to external websites or services that we do not control. If you follow a link to an external site, you are encouraged to review the privacy policy that applies to the webpage in question.
Your rights
If the EU GDPR or UK GDPR applies to you, you have the right to:
- Access — request confirmation of whether we process your data, and obtain a copy of it
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your data, where applicable
- Restriction — request that we limit how we use your data in certain circumstances
- Portability — receive your data in a structured, commonly used format, or have it transferred to another controller
- Object — object to processing based on legitimate interest, including profiling, and to direct marketing at any time
- Withdraw consent — withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal
- Lodge a complaint — with your national data protection authority (in Sweden, the Swedish Authority for Privacy Protection (IMY); in the UK, the Information Commissioner's Office (ICO))
We will respond to requests without undue delay, and in any event within one month of receipt (extendable by a further two months for complex requests, in which case we will inform you). In case of such requests, we will determine the identity of the enquirer before processing the request.
To exercise any of these rights, contact us at hello@tengtools.com.
Contact information
Teng Tools AB, or if applicable other companies in the Bergman & Beving PPE & Utilities Group, is responsible for processing your personal data (data controller). If you have questions about how we treat your personal data or for other reason want to contact us regarding personal data, please contact us at hello@tengtools.com.